Privacy Policy
Privacy Policy for ThriveLBK
Effective Date: October 2025
Last Updated: October 2025
1. Introduction
ThriveLBK ("we", "our", "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us, including through SMS.
By using our services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, mailing address, and payment details.
- SMS Consent Data: If you opt-in, we collect your phone number to send property-related messages.
- Usage Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.
3. Use of Information
We may use your information to:
- Schedule and confirm property tours and maintenance appointments
- Respond to inquiries and manage tenant accounts
- Send billing reminders and lease notifications
- Improve our website and services
- Communicate via SMS if you've provided consent
4. SMS Communication & Consent
If you opt in to receive SMS messages from ThriveLBK, we may send:
- Appointment reminders
- Maintenance follow-ups
- Billing inquiries
- Lease or rent notifications
Example:
"Hello, this is a reminder of your maintenance appointment at 123 Main St on Oct 12 at 2:00 PM. Reply STOP to opt out."
Message Frequency: May vary; up to 2 SMS messages per week.
Standard Messaging Fees: Message and data rates may apply per your mobile carrier plan.
Opt-In Methods: You may opt in by sending us a message first or by checking the SMS consent box on our website forms.
Opt-Out: Reply "STOP" to any SMS or contact us directly to be removed.
5. Sharing of Information
We do not share, sell, or rent your mobile phone number or SMS consent details with third parties or affiliates for marketing purposes.
"Mobile Opt-In, SMS consent and phone numbers collected for SMS communication purposes will not be shared with third parties and affiliates for marketing purposes."
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information.
7. Your Rights
You may request access to, update, or delete your personal data by contacting us at 806-243-9560.
8. Changes to This Privacy Policy
We reserve the right to update this policy. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions, please contact:
? Email: dana@thrivelbk.com
? Phone: 806-243-9560
? Website: www.thrivelbk.managebuilding.com